We are setting up a Virtual Patient Participation Group (vPPG)
Are YOU interested in finding out more about the Practice?
Would YOU like to influence the development of local health services?
If so we want to hear from you
WHAT IS THE ROLE OF THE PATIENT PARTICIPATION GROUP?
At its simplest, patient participation refers to patients who wish to take a more active interest in developing local healthcare services.
The idea is for patients and staff to work together to share ideas to help patients to take more responsibility for their own health and help improve the services offered at the Practice. It gives patients a say in how services are planned, developed and evaluated, by developing a good working relationship with the practice staff and GPs.
The PPG will seek to improve communications through the practice website along with the use of notice boards and direct communications within the Practice e.g. articles in the patient newsletters.
MORE ABOUT WHAT A PPG CAN TRY TO DO
WHO WILL BE ON THE PPG?
Initially the group will be made up of various members of the Practice staff with the aim to include as many patients who wish to join the group as possible.
WHAT THE PPG IS NOT ABOUT
We will not deal with personal medical issues or individual patient complaints as there is already a well established procedure to deal with these.
HOW DO PATIENTS COMMUNICATE WITH THE PPG?
HOW WILL I GET FEEDBACK FROM THE PPG?
SO IT’S BACK TO YOU
The PPGs will only work well if patients communicate with us so help us to help you!
To help us with this, we have set up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather as many patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
GHAC and Matson lane Surgery minutes of PPG meetings
PPG meeting minutes 28th April 2016
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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